Terms of Service

Club72 Golf Limited – Online Terms and Conditions

We are an e-commerce platform ("Site") that sells a multitude of brand new and tagged clothing and high-quality second-hand garments (the "Goods"). It is Our passion to make golf apparel more sustainable and available to Our community.

Please read the following important terms and conditions ("Terms") before You buy anything on Our Site and check that they contain everything which You want and nothing that You are not willing to agree to.

This contract sets out:

• Your legal rights and responsibilities.

• Our legal rights and responsibilities.

• certain key information required by law.

Any Use of the Club72 Golf Limited Site and any purchase by the Customer on this Site will be governed by the Law of England and will be deemed to have occurred in the UK and all parties shall submit to the exclusive jurisdiction of the English Courts.

In this contract:

• ‘We’, ‘Us’ or ‘Our’ means Club72 Golf Limited; and

• ‘You’ or ‘Your’ means the person Using Our Site to buy Goods from Us.

If You don’t understand any of this contract and want to talk to Us about it, please contact Us by Email: info@club72.co.uk

Who are We?

We are Club72 Golf Limited a company (trading as Club72) registered in the UK under company number 14623164.

The details of this contract will not be filed with any relevant authority by Us.

The Contract

I. Introduction

a. If You buy Goods on Our Site You agree to be legally bound by this contract.

b. This contract is available in English & Korean. Other than those stated herein no other languages will apply to this contract.

II. Your privacy and personal information

a. Our Privacy Policy is available on Our Site.

b. Your privacy and personal information are important to Us. Any personal information that You provide to Us will be dealt with in line with Our Privacy Policy, which explains what personal information We collect from You, how and why We collect, store, Use and share such information, Your rights in relation to Your personal information and how to contact Us and supervisory authorities if You have a query or complaint about the Use of Your personal information.

III. Ordering Goods from Us

a. Below We set out how a legally binding contract between You and Us is made.

b. You place an order on the Site by entering and submitting the required payment details. Please read and check Your order carefully before submitting it.

c. When You place Your order at the end of the online checkout process when You click 'pay now' button, We will acknowledge it by email (Acknowledgment Email). The Acknowledgement Email does not, however, mean that Your order has been accepted by Us.

d. We may contact You to say that We do not accept Your order. This is typically for the following reasons:

1. The Goods are unavailable;

2. We cannot authorise Your payment;

3. We are not allowed to sell the Goods to You;

4. There has been a mistake on the pricing or description of the Goods.

e. We will only accept Your order when We confirm this by email (Confirmation Email).

At this point:

1. A legally binding contract will be in place between You and Us; and

2. We will dispatch the Goods to You.

IV. Right to cancel and return

a. You have the right to cancel this contract and return Your Goods for an equal value Credit Note within the 14-day cooling-off period without giving any reason.

b. The cooling-off period will be 14 days from the day on which You acquire, or a third party other than the carrier and indicated by You acquires, physical possession of the Goods.

c. To exercise the right to cancel and return Your Goods, You must inform Us of Your decision to cancel via a return Goods email to Us using the contact details at the top of this contract.

d. To meet the cancellation deadline, it is sufficient for You to send Your communication in accordance with clause V.C concerning Your exercise of the right to cancel before the cooling-off period has expired.

V. Effects of cancellation

a. If You cancel this contract, outside of the Cooling Off period We will provide You with a Credit Note to the value of the Goods You wish to Return. All Credit Notes within the Cooling-Off period will be made to You upon receipt of the Goods being returned, excluding the costs of delivery.

b. When You receive the Goods, You may handle them to establish their nature and characteristics. Acceptable handling of the Goods is that which would reasonably be allowed in a shop. Goods should not have been damaged, soiled, washed, altered or worn and any labels or tags must be intact. If Your handling goes beyond what is acceptable We reserve the right to make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by You.

c. We will make the reimbursement without undue delay, and not later than:

1. 14 days after the day We received back from You any Goods supplied: or

2. (if earlier) 14 days after the day You provide evidence that You have returned the Goods.

d. We will provide a Credit Note via email to the same email account as You used for the initial transaction,

e. We may withhold providing credit notes to the value of your return until We have received the Goods.

f. If You have received Goods:

1. You shall send back the Goods to Us, without undue delay and in any event not later than 14 days from the day on which You received Your Goods from Us. The deadline is met if You send back the Goods before the period of 14 days has expired; and

2. You are only liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.

3. All Goods returned outside of the 14 day period will be treated in the same manner as detailed above and a Credit Voucher issued via email to the value of the Goods returned which You will be able to use on Our Site for You next purchase if returned in accordance with the above terms.

VI. Delivery

a. We shall deliver the Goods to the address specified in Your order.

b. Any estimated dates or other time windows for delivery of the Goods will be set out in the Confirmation Email

c. If something happens which:

1. is outside of Our control; and

2. affects the estimated date of delivery; We will let You have a revised estimated date for delivery of the Goods.

d. Time of delivery is not of the essence. We shall use reasonable endeavours to meet delivery dates however such dates are indicative only. We shall not be responsible for any delays caused as a result of something that is outside of Our control, or any delays caused by a third party (whether that be a courier service provider, third party supplier or otherwise).

e. Delivery of the Goods will take place when We deliver them to the address that You gave to Us.

f. Unless You and We agree otherwise, if We cannot deliver Your Goods within 30 days, We will:

1. Let You know;

2. Cancel Your order; and

3. Give You a refund.

g. If nobody is available to take delivery, please contact Us using the contact details at the top of this page. Please note We reserve the right to charge additional costs associated with any storage and re-delivery charges in respect of the Goods pending successful delivery of the Goods.

VII. Risk and Ownership

a. You are responsible for the Goods when delivery has taken place. In other words, the risk in the Goods passes to You when You take possession of the Goods.

b. You will own the Goods once We have received payment in full (in cleared funds into a bank account nominated by Us).

VIII. Price and Payment

a. The price of the Goods shall be displayed on Our Site

b. The price of the Goods:

1. is in pounds sterling (£)(GBP) or South Korean won (₩)(KRW) unless We make agreement to payment in another currency (please contact Us for further information);

2. includes VAT at the applicable UK rate if required; and

3. excludes the cost of delivering the Goods.

c. We accept the following credit and debit cards: Visa, Mastercard, Maestro. All payments by credit card or debit card need to be authorised by the relevant card issuer. We also accept payment via Paypal but We do not accept cash or cheques.

d. We will do all that We reasonably can to ensure that all of the information You give Us when paying for the Goods is secure by Using an encrypted secure payment mechanism. However, in the absence of negligence on Our part, any failure by Us to comply with this contract or Our Privacy Policy or breach by Us of Our duties under applicable laws We will not be legally responsible to You for any loss that You may suffer if a third party gains unauthorised access to any information that You give Us.

e. Your credit card or debit card will be charged when You select ‘pay now’.

f. Nothing in this Clause affects Your legal rights to cancel in accordance with the above terms.

IX. Nature and condition of the Goods

a. The Consumer Rights Act 2015 gives You certain legal rights (also known as ‘statutory rights’). The Goods that We provide to You must be as described and of satisfactory quality.

b. We are under a legal duty to supply You with Goods that are in conformity with this contract.

c. All Goods sold on Our Site will be:

1. Authenticated

2. sanitised before sale; and

3. of high quality and assessed in accordance with Our Grading Criteria detailed below.

d. We shall assess and indicate the quality of the Goods in accordance with the below criteria:

1. Grade A+

Name: “New with tags” or “New with box”

Never worn with tags on.

Perfect condition with tags still attached, garment has never been worn.

2. Grade A

Name: “New without tags”

No sign of use, like new.

Buttons, zippers, snaps work, no pilling, no fading, or visible signs of fabric wear, no alterations.

3. Grade B

Name: “Mint Condition”

Used with minimal signs of wear.

Buttons, zippers, snaps work; minimal pilling; no fading, or no visible signs of fabric wear; no alterations.

("Grading Criteria").

a. We endeavour to be as accurate as possible in the description of the Goods, however You acknowledge that the images of the Goods displayed on Our Site are for illustrative purposes only. Although We attempt to display each good accurately, We cannot guarantee it and so it is agreed that:

b. the colours of Our Goods are displayed accurately on the site, the actual colours that You see on Your computer may vary depending on the monitor that You use; and

c. the packaging of the Goods may be different from that shown on the Site.

Faulty Goods

a. If Your Goods are faulty, please contact Us using the contact details at the top of this page.

X. End of the contract

If this contract is ended it will not affect Our right to receive any money which You owe to Us under this contract.

Limit on Our responsibility to You

a. Except for any legal responsibility that We cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of Your personal information, We are not legally responsible for losses that Were not foreseeable to You and Us when the contract was formed;

b. losses that Were not caused by any breach on Our part;

c. business losses; or

d. losses to non-consumers.

Third party rights

a. No one other than a party to this contract has any right to enforce any term of this contract.

Disputes

a. We will try to resolve any disputes with You quickly and efficiently. If You are unhappy with the Goods You ordered, Our service to You or any other matter, please contact Us as soon as possible Using the contact details set out at the top of this page.